Woman sues JetBlue over ‘dangerously cold’ ice cream sandwich that she says cracked her tooth

Chris Morris

A New Jersey woman is <a href="https://www.the-independent.com/news/world/americas/jetblue-ice-cream-lawsuit-injury-b2635140.html">suing JetBlue</a> after she says she cracked one of her front teeth on an ice cream bar the carrier served on a flight from New York to Paris.<div class="paywall-selector"></div><div class="paywall">



Kiara Quinonez alleges the airline served her a strawberry shortcake ice cream bar that was “dangerously cold” and frozen “at a temperature below what is reasonable or safe for consumption.” She has filed suit against JetBlue, alleging “severe and permanent bodily injuries” from biting into the dessert. The suit was first reported by the Independent.



JetBlue did not respond to Fortune’s requests for comment about the suit.



Quinonez alleges she cracked her upper left lateral incisor—the tooth to the immediate left of the left front tooth—and suffered what’s known as a root fracture. She says in the lawsuit that she needed immediate medical treatment when the plane landed in Paris.



The lawsuit over an alleged frozen ice injury comes just over three months after JetBlue was sued by another passenger, who says they <a href="https://abcnews.go.com/US/jetblue-passenger-alleges-severe-burns-hot-tea-turbulence/story?id=111817880">suffered severe burns</a> when “scalding hot” tea was served during a period of turbulence.



That alleged incident occurred on a May 15 flight, when the plaintiff said she suffered “disfiguring” burns on her upper chest, breasts, legs, left buttocks, and right arm from the tea, which the suit says was served “at a temperature that was unreasonably and dangerously hot beyond what is accepted in the food service industry or airline industry.&#8221;



Lawsuits aside, it’s been a turbulent year for JetBlue. The carrier <a href="https://fortune.com/2024/03/20/jetblue-dropping-cities-will-cut-flights-los-angeles-focus-more-profitable-routes-years-losing-money/">announced in March</a> it was dropping some cities from its flight roster and would cut flights out of Los Angeles, Las Vegas, and other cities. The carrier also reported a net profit of $26 million for the second quarter, but forecasted losses for the remainder of the year, which would mark the fifth consecutive year of losses.</div>

Kiara Quinonez says her a strawberry shortcake ice cream bar caused her to suffer a root fracture.

Woman sues JetBlue over 'dangerously cold' ice cream sandwich that she says cracked her tooth

Did your workplace make our list of the 100 Best Companies to Work For?
<a href="https://fortune.com/ranking/best-companies/?&itm_source=fortune&itm_medium=article_tout&itm_campaign=AprMayMag">Explore this year's list.</a>

F-BreakingNews

JetBlue Airways

Finance

Woman sues JetBlue over 'dangerously cold' ice cream sandwich that she says cracked her tooth | Fortune

Josh Boak

The Associated Press

Trump tells Walmart to ‘EAT THE TARIFFS’ after retail giant warns on price hikes from higher import taxes

/2025/05/17/trump-walmart-eat-the-tariffs-price-hikes-imports-china/

Jason Ma

U.S. stocks are nearing record highs again after a furious rally — ‘this market could surprise everyone’

/2025/05/17/us-stock-market-outlook-record-highs-sp500-trump-tariffs-trade-war/

Greg McKenna

Apple CEO Tim Cook is pictured from the chest up while on the field at the Super Bowl.

Apple blocks Fortnite on iOS globally, Epic Games says, weeks after the developer scored a big win in court

/2025/05/17/apple-blocks-fortnite-on-ios-app-store/

U.S. debt no longer earns a top grade at any of the major credit rating agencies after Moody’s downgrade

/2025/05/16/us-debt-downgrade-moodys-aa1-trump-tax-cuts-trump-deficit/

Ben Weiss

A stock market traders looks at screen worried.

Consumer sentiment plunges to near-record lows—but stock markets remain unfazed

/2025/05/16/consumer-sentiment-may-stock-markets-sp-500-nasdaq-dow-jones/

Glen Luke Flanagan

CDs vs. savings accounts: Key differences and which to choose

/article/cds-vs-savings-accounts/

Beatrice Nolan

Northeastern college student demanded her tuition fees back after catching her professor using OpenAI's ChatGPT 

https://fortune.com/2025/05/15/chatgpt-openai-northeastern-college-student-tuition-fees-back-catching-professor/?itm_source=parsely-api

A DoorDash driver says he helped steal more than $2.5 million by getting the company to pay for fake deliveries

https://fortune.com/2025/05/14/doordash-driver-wire-fraud-fake-deliveries-sayee-chaitanya-reddy-devagiri/?itm_source=parsely-api

Sydney Lake

Delta CEO says air traffic control systems are so outdated that some commercial flight routes were faster in the 1950s than they are today

https://fortune.com/2025/05/16/delta-ceo-air-traffic-control-1950s/?itm_source=parsely-api

Christiaan Hetzner

Warren Buffett shifts from finance to fun as he dumps Citigroup stake and buys up more shares in alcohol-maker Constellation

https://fortune.com/2025/05/16/warren-buffett-berkshire-hathaway-shifts-finance-to-fun-citigroup-constellation/?itm_source=parsely-api

Stuart Dyos

'Doubt and hesitation' are ripping through the housing market: 'People are starting their home search, then backing out'

https://fortune.com/article/housing-market-buyers-backing-out-mortgage-prices/?itm_source=parsely-api

Irina Ivanova

DOGE said 40% of the Social Security Agency’s calls were 'fraudulent.' Data suggests it was actually less than 1%

https://fortune.com/2025/05/16/doge-social-security-fraud/?itm_source=parsely-api