• facial recognition on detetction
flagged: 345 faces detected: 4000
Example photo of person identified by facial recognition
Potential shoplifter; notify police
Age Est: 10
Gender: Male
Income: n/a
Purchase History: n/a
Example photo of person identified by facial recognition
Low priority customer support
Age Est: 23
Gender: Female
Income: $30k
Purchase History: SNAP products
Example photo of person identified by facial recognition
Protest organizer, ban from store
Age Est: 26
Gender: Female
Income: n/a
Purchase History: n/a
Example photo of person identified by facial recognition
Low Productivity: Discipline
Age Est: 37
Gender: Male
Income: n/a
Purchase History: n/a
Example photo of person identified by facial recognition
Leaving store without purchase; Offer discount
Age Est: 70
Gender: Female
Income: $95k
Purchase History: grocery
Example photo of person identified by facial recognition
Eye tracking: iPhone; target ads; price point: high
Age Est: 30
Gender: Female
Income: $120k
Purchase History: blender, headphones
Example photo of person identified by facial recognition
Leaving aisle; offer discount
Age Est: 29
Gender: Female
Income: $60k
Purchase History: beauty, makeup, home goods
Example photo of person identified by facial recognition
Potentially intoxicated; monitor
Age Est: 31
Gender: Female
Income: n/a
Purchase History: n/a
Example photo of person identified by facial recognition
Can't ID; suspicious
Age Est: n/a
Gender: n/a
Income: n/a
Purchase History: n/a
Example photo of person identified by facial recognition
Suspicious individual
Age Est: 42
Gender: Male
Income: $55k
Purchase History: grocery, produce
Example photo of person identified by facial recognition
Frequent shopper; high value
Age Est: 38
Gender: Male
Income: $87k
Purchase History: mens ware

BAN FACIAL RECOGNITION
IN STORES

Imagine a store showing you targeted advertising based on the products you look at but never buy — or even personalized pricing based on a perception of your income once they’ve identified you. Or a store scanning the faces of everyone approaching the building, barring anyone with a criminal record from entering. These nightmare scenarios are terrifying precisely because they are so plausible.

Your face should not be scanned, stored, or sold just because you walk into or work at a store. Retailers justify using facial recognition to protect and predict their profits, but this technology puts workers in danger, exacerbates bias, and amasses personal data. Retailers across the country that are exploring this invasive technology should know that prioritizing profit over privacy is wrong.

TAKE ACTION NOW

Enter your information to sign the petition urging top retailers to ban facial recognition in their stores. We’ll then help you send a personal message telling them why this issue is so important.

Ban Facial Recognition in Stores

Target: Retailers

Sign This Petition

  • Not in US?United States
    Loading
    Sponsored by: Fight for the Future
    Action Network

    STORE
    SCORECARD

    We asked the top retailers in the country if they use facial recognition in their stores. Some confirmed they’re not and WON’T USE it in the future. Others MIGHT USE it, since they either failed to respond to our requests or implied they could in the future. Even worse, some retailers ARE USING facial recognition in stores right now. Take a look at how we’re keeping score and message stores to let them know you’re watching too.

    Please note: this scorecard may be out of date. If you have an update that you would like for us to look into, please fill out this form.

    Privacy Policy does not mention in-store cameras but every store in Australia uses facial recognition technology
    Privacy Policy does not mention in-store cameras
    Last official statement that they were not using was given in 2018. Current privacy policies of subsidiaries do not mention in-store cameras
    Facial recognition technology led to arrest at Albuquerque Albertsons store in 2020. Privacy policy states "We and/or our service providers may collect audio or video records which are used for quality control, training, security, and analytic purposes when you call us or visit one of our stores. For instance, we may use video monitoring technology at our stores for fraud and theft prevention, analytics, and security. We may or may not be able to associate such information with you."
    Privacy Policy states they collect security camera footage from stores
    Apple has been targeted with a lawsuit from a student claiming he was falsely accused of store thefts based on the store's use of facial recognition technology.
    While AT&T told Fight for the Future in 2021 that it doesn't use facial recognition in its stores, in 2019 the company announced plans to roll-out in-store touch screens that can utilize facial recognition for customer service.
    Privacy Policy does not mention in-store cameras
    Privacy Policy does not mention in-store cameras
    Privacy Policy does not mention in-store cameras
    Experimented with technology in the past. Privacy Policy states "Our stores may use cameras for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business."
    Privacy Policy states "our Clubs are equipped with CCTV cameras that monitor the Club and its surroundings for security and loss prevention purposes and to enhance your shopping experiences"
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Based on statement to Fight For the Future
    Based on statement to Fight For the Future
    Privacy Policy does not mention in-store cameras
    Privacy Policy does not mention in-store cameras but news outlets report on cameras used to assist in tracking robberies.
    Dollar Tree
    Based on statement to Fight For the Future
    Privacy Policy does not mention in-store cameras
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Based on statement to Fight for the Future
    While Home Depot told Fight for the Future it did not use facial recognition as recently as 2021, its privacy policy now includes the use of facial recognition technology, and includes a broad range of entities with whom the company will share the data.
    J.C. Penney Company
    Privacy Policy states "there are Closed Circuit Television (CCTV) cameras in operation within and around our stores and other premises, which are used to: Prevent and detect crime; Protect the health and safety of JCPenney’s consumers and employees; Manage and protect properties of JCPenney, its guests, and other visitors; and Quality assurance purposes"
    Experimented with technology in the past. Privacy Policy states "Kohl's uses cameras in and around its Stores for security, operational and other business purposes such as understanding customer behavior and patterns."
    In June of 2021 Kroger replied to an activist tweet saying the company doesn't use facial recognition in its stores. However, the company has since started using facial recognition in some stores, and includes notice of the collection of biometric data in its privacy policy.
    In 2021, a Lowes corporate communications manager told Fight for the Future that they don't use facial recognition or collect any biometric information in their stores. However, since then there have been multiple stories of the chain using facial recognition to ID people suspected of shoplifting.
    Macy's confirmed in statement to Fight for the Future that they "use facial recognition in conjunction with other security methods in a small subset of Macy’s stores with high incidences of organized retail theft and repeat offenders." A man is suing Macy's after being wrongfully arrested based on a faulty facial recognition match made by the store's system.
    McDonald's prototyped using facial recognition at it's ordering kiosks in 2019. Privacy policy states "When you visit our restaurants, we may also capture video information via CCTV cameras that help us monitor restaurant safety"
    Privacy Policy states "we operate cameras in our stores for security and operational purposes and may provide information we collect from our in-store security cameras to third party loss prevention specialists or to law enforcement to assist in their investigations of the crime, but generally will not link security camera information to other information we've collected unless there is a security need."
    Privacy Policy does not mention in-store cameras
    O'Reilly Auto Parts
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Based on statement to Fight For the Future
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    In December 2023 the Federal Trade Commission banned Rite Aid from using facial recognition technology for five years after finding the company used the technology without adopting reasonable practices to ensure the safety of customers.
    Privacy Policy does not mention in-store cameras
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Based on statement to Fight For the Future
    Privacy Policy states "We also reserve the right to monitor the use of our premises, equipment, devices, computers, network, applications, software, and similar assets and resources. In the event such monitoring occurs, it may result in the collection of personal information about you. This monitoring may include the use of CCTV cameras in and around our premises."
    While Target told Fight For the Future in 2021 that it didn't use facial recognition technology, the company is facing a 2024 class action lawsuit. in Illinois for using facial recognition without consent, violating the states Biometric Information Privacy Act.
    Privacy Policy does not mention in-store cameras
    Based on statement to Fight For the Future
    Walgreens has introduced automated advertising technology that scans customers' faces and assesses their emotional state before displaying personalized ads.
    A representative told Fight for the Future in 2021 that they don't use facial recognition in any form in their stores. However, since then multiple people have informed us that they know Walmart uses facial recognition, specifically at locations in Montana, Wyoming, Texas, and California. Additionally, the company includes the collection of biometric data, including face geometry, in its policy.
    Privacy policy states "in some locations, we use CCTV cameras in our stores for security, fraud, incident reporting and loss-prevention purposes, or to collect analytics, improve operations and other purposes."

    REGULATION
    IS NOT ENOUGH

    Video

    Business Owners: Take the Pledge to Ban Facial Recognition

    Join the growing community of businesses that have pledged to protect the safety of their customers and workers by rejecting facial recognition.

    PLEDGE:

    Facial recognition technology is biased, invasive, and dangerous. As a business owner, I pledge to never use it. I urge owners and directors of businesses and corporations everywhere to join me in taking this pledge, and to commit to upholding standards of safety, privacy, and racial equity for the people we serve and work with. Finally, I ask my lawmakers to pass legislation banning the use of facial recognition in all places of public accommodation.

    PARTNER ORGANIZATIONS